For on-time delivery of your flowers, please provide us with the ecipient's full address as well as their telephone number. To confirm your flower delivery, please provide us with your telephone number and email address.

We will consider the signature of an authorized person (on behalf of the intended recipient) as proof of delivery if you would like us to deliver flower arrangements to locations where a third party is involved, such as offices, hospitals, airports, and hotels.

FLORIANA Flowers and hocolate reserves the right to charge for re-delivery to an alternative address if we are unable to find an accepting recipient or contact the sender or receiver.

We deliver goods in good faith to the address provided by the customer, but we cannot accept responsibility if the intended recipient is no longer at that address or if the receiver refuses to return the products.